1. Introduction and Acceptance

Welcome to Ascend (“we”, “us”, or “our”). These Terms of Service (“Terms”) govern your use of the Ascend platform (“Service”), including all related websites, mobile applications, and other online services provided by Ascend. By accessing or using our Service, you (“User” or “you”) agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not access or use the Service.

2. Eligibility and Account Registration

2.1 Eligibility.

You must be at least 18 years old (or the legal age in your jurisdiction) to use the Service. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2.2 Account Registration.

To access the Service, you must create an account by providing accurate and complete information. You are responsible for safeguarding your account credentials and agree to notify us immediately of any unauthorized use. Ascend reserves the right to suspend or terminate your account if we suspect a breach of these Terms.

3. Use of the Service

3.1 License Grant.

Subject to these Terms, Ascend grants you a limited, non-exclusive, non-transferable right to access and use the Service solely for your internal business and personal networking purposes. This license does not permit resale, sublicensing, or distribution of the Service.

3.2 Authorized Use.

You agree to use the Service only for lawful purposes and in accordance with these Terms. In particular, you agree that:

• Group owners, event organizers, and Users will provide only accurate, current, and complete information.

• When Ascend’s intelligent agents generate insights or match suggestions, both parties (the initiator and the recipient) must confirm a double opt-in before any personal details are exchanged.

• You will not interfere with, disrupt, or misuse the Service, including any attempts to reverse-engineer, decompile, or otherwise extract the underlying technology.

3.3 User Responsibilities.

You are solely responsible for all content and data (“User Data”) that you upload, transmit, or otherwise make available through the Service. You retain ownership of your User Data but grant Ascend a worldwide, royalty-free, non-exclusive license to use, store, process, and display your User Data solely for providing and improving the Service in accordance with our Privacy Policy.

3.4 Prohibited Activities.

You agree not to:

• Use the Service to collect or aggregate data on other Users without their explicit consent.

• Violate the privacy rights of any individual.

• Share your account credentials or permit unauthorized access.

• Use the Service in a manner that infringes any intellectual property rights or violates any applicable law.

• Utilize the Service for spam, fraudulent activities, or any actions that could harm the integrity or performance of the Service.

4. Content, Intellectual Property, and Data

4.1 Ascend Content and Intellectual Property.

All software, documentation, trademarks, logos, and related materials provided by Ascend (“Ascend Palo Lago”) are the exclusive property of Ascend or its licensors. Nothing in these Terms transfers any ownership rights to you. You may not remove or modify any proprietary notices.

4.2 User Data.

You retain all rights to your User Data. By using the Service, you grant Ascend the right to process your User Data as necessary to provide the Service. You are solely responsible for obtaining any necessary consents for the use and disclosure of such data.

4.3 Third-Party Content and Integrations.

The Service may include content provided by third parties or allow integrations with third-party services. Your use of such content or services is governed by the applicable third-party terms, and Ascend is not responsible for any issues arising from these third-party services.

5. Privacy and Data Processing

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data. By using the Service, you consent to our collection and processing of your information as described therein.

6. Disclaimers and Limitation of Liability

6.1 “As Is” Basis.

The Service is provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied. Ascend does not warrant that the Service will be uninterrupted, error-free, or secure.

6.2 Disclaimer of Warranties.

Except as expressly provided in these Terms, Ascend disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.

6.3 Limitation of Liability.

In no event shall Ascend be liable for any indirect, incidental, consequential, special, or punitive damages, or for any loss of profits or revenues, arising out of or in connection with your use of the Service. Ascend’s total liability for any claim arising from or related to these Terms shall not exceed the total amount paid by you in the 12 months preceding the claim.

7. Term and Termination

7.1 Term.

These Terms commence on the date you first use the Service and continue until terminated by either party.

7.2 Termination by You.

You may terminate your account and cease using the Service at any time. Upon termination, your right to use the Service immediately ceases, and you are responsible for exporting any data you wish to retain.

7.3 Termination by Ascend.

Ascend may suspend or terminate your access to the Service immediately if you breach these Terms or if, in our sole discretion, such action is necessary to protect the integrity of the Service or the safety of our Users.

7.4 Effect of Termination.

Upon termination, all licenses granted herein will immediately cease. Ascend will delete your User Data in accordance with our data retention policy, except as otherwise required by law.

8. Governing Law and Dispute Resolution

8.1 Governing Law.

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

8.2 Dispute Resolution.

Any disputes arising under these Terms shall be resolved by binding arbitration in San Francisco, California, in accordance with the rules of the American Arbitration Association. Notwithstanding the foregoing, either party may seek injunctive relief to protect its intellectual property or confidential information.

9. Miscellaneous

9.1 Entire Agreement.

These Terms, together with our Privacy Policy and any other documents expressly incorporated herein by reference, constitute the entire agreement between you and Ascend regarding your use of the Service.

9.2 Amendments.

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on our website or by other means. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes.

9.3 Severability.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

9.4 Assignment.

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

9.5 Waiver.

No waiver of any provision of these Terms will be effective unless in writing, and no waiver will be deemed a waiver of any subsequent breach.

9.6 Notices.

Any notices under these Terms shall be in writing and sent to the contact information provided on our website. Notices shall be deemed effective when received.

10. Contact Information

If you have any questions about these Terms, please contact Tom O'Malley at:

Email: tom@ascend.ai

By using Ascend, you confirm that you have read, understood, and agree to be bound by these Terms of Service.